Managing information technology (Book, 2009) []
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Managing information technology

Managing information technology

Author: Carol V Brown
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, ©2009.
Edition/Format:   Print book : English : 6th edView all editions and formats

For upper-level undergraduate and graduate level MIS courses. This MIS text gives students and active managers a thorough and practical guide to IT management practices and issues.


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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Carol V Brown
ISBN: 0131789546 9780131789548 0138146616 9780138146610
OCLC Number: 180689995
Description: xxii, 761 pages : illustrations ; 27 cm
Contents: Chapter 1, Managing IT in an e-World Case Study 1, Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems Part I, Information Technology Chapter 2, Computer Hardware Chapter 3, Computer Software Chapter 4, Telecommunications and Networking Chapter 5, The Data Resource Case Study I-1, IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform Case Study I-2, Strategic Steps for a VoIP Supplier Case Study I-3, VoIP Adoption at Butler University Case Study I-4, Data Governance at InsuraCorp Case Study I-5, Midsouth Chamber of Commerce (B): Cleaning Up an IS Debacle Part II, Applying Information Technology Chapter 6, Enterprise Systems Chapter 7, Managerial Support Systems Chapter 8, E-Business Systems Case Study II-1, Vendor-Managed Inventory at NIBCO Case Study II-2,The Challenges of Local System Design for Multinationals: The MaxFli Sales Force Automation System at BAT Case Study II-3, Real-Time Business Intelligence at Continental Airlines Case Study II-4, The Cliptomania Web Store Case Study II-5, Mezzia, Inc.: Deciding Which IT Company to Join Part III, Acquiring Information Systems Chapter 9, Basic Systems Concepts and Tools Chapter 10, Methodologies for Custom Software Development Chapter 11, Methodologies for Purchased Software Packages Chapter 12, IT Project Management Chapter 13, Supporting Computer Users Case Study III-1, Managing a Systems Development Project at Consumer and Industrial Products Case Study III-2, Development of an Interorganizational System at Zeus Case Study III-3, Make-or-Buy Decision at Baxter Manufacturing Company Case Study III-4, ERP Purchase Decision at Benton Manufacturing Company Case Study III-5, The Kuali Financial System: An Open Source Project Case Study III-6, Naval Surface Warfare Center, Crane Division: Implementing Business Process Reengineering Recommendations Case Study III-7, NIBCO's "Big Bang": An SAP Implementation Case Study III-8, BAT-Taiwan: Implementing SAP for a Strategic Transition Case Study III-9, A Troubled Project at Modern Materials Part IV, The Information Management System Chapter 14, Planning Information Systems Resources Chapter 15, Leading the Information Systems Function Chapter 16, Information Security Chapter 17, Legal, Ethical, and Social Issues Case Study IV-1, The Clarion School for Boys --
Milwaukee Division: Developing an Information Systems Plan Case Study IV-2, Teletron, Inc.: Using Information Technology to Transform a Company Case Study IV-3, Fast Track IT Integration for the Sallie Mae Merger Case Study IV-4, IT Infrastructure Outsourcing at Schaeffer (A): The Outsourcing Decision Case Study IV-5, IT Infrastructure Outsourcing at Schaeffer (B): Managing the Outsourcing Contract Case Study IV-6, Systems Support for a New Baxter Manufacturing Company Plant in Mexico Case Study IV-7, BAT-APSS: Shared Services at a Multinational Firm Case Study IV-8, Mary Morrison's Ethical Dilemma Case Study IV-9, A Security Breach on the Indiana University Computer Network
Responsibility: Carol V. Brown [and others].
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