Field guide to the difficult patient interview (Book, 2004) [WorldCat.org]
skip to content
Field guide to the difficult patient interview Preview this item
ClosePreview this item
Checking...

Field guide to the difficult patient interview

Author: Frederic W Platt; Geoffrey H Gordon
Publisher: Philadelphia : Lippincott Williams & Wilkins, ©2004.
Series: Field guide (Philadelphia, Pa.)
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:
This pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter represents a hypothetical scenario, describes effective communication techniques and identifies pitfalls to avoid.
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Handbooks
Document Type: Book
All Authors / Contributors: Frederic W Platt; Geoffrey H Gordon
ISBN: 0781747740 9780781747745
OCLC Number: 53903641
Description: xx, 297 pages : illustrations ; 20 cm.
Contents: pt. I. The efficient interview --
1. Basic interviewing technique --
2. Listening --
3. Building rapport : empathy, the universal tool --
4. Understanding nonverbal communication --
5. The primacy of symptoms --
6. The data base --
7. Culture and language --
pt. II. The efficient interview : dealing with patient emotions --
8. Sadness and fear --
9. Anger --
10. Ambivalence --
pt. III. Explaining --
11. Patient education --
12. Giving bad news --
13. Comforting the grieving family : survivors of a patient death --
14. Shared decision-making and informed consent --
pt. IV. The clinical attitude --
15. Patience --
16. Curiosity --
17. "OK" and "wow" : the short words --
18. Self-awareness : what are you thinking now? --
19. Hope --
pt. V. Dealing with a difficult relationship --
20. Those dreaded phrases --
21. Acknowledging difficult relationships and interactions --
22. Understanding the meaning of illness --
23. Addressing disagreements about diagnosis or therapy --
24. Trust and distrust --
25. Establishing boundaries --
26. Avoiding seduction --
27. Asking for help --
28. Clinician-to-clinician communication : talking to colleagues --
29. Doctors firing patients --
patients firing doctors --
pt. VI. Illness and loss --
30. Chronic pain and suffering --
31. Somatization --
32. The transition from disease-based care to palliative care --
33. End-of-life discussions : advance care plans and DNR orders --
34. Being with a dying patient --
35. Talking with families of seriously ill patients --
pt. VII. Who's in charge here? behavioral health risks --
36. Assessing risk behaviors --
37. Nonadherence --
38. Violence --
39. Alcohol use --
40. Sex --
pt. VIII. Puzzling problems --
41. The list-maker --
42. The patient's companion --
43. Confusion : communicating with the cognitively impaired patient --
44. The patient bearing literature --
45. Distant medicine --
46. When your patient is a doctor --
47. Disclosing unexpected outcomes and errors --
48. Coaching communication skills --
App. Selected readings for the entire text.
Series Title: Field guide (Philadelphia, Pa.)
Responsibility: Frederic W. Platt, Geoffrey H. Gordon.
More information:

Abstract:

Presents strategies for handling a variety of difficult patient interviews. This guide contains chapters which present a hypothetical scenario, describe communication techniques for the phases of the  Read more...

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

All user tags (3)

View most popular tags as: tag list | tag cloud

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.