Communicating professionally : a how-to-do-it manual (E-Book, 2013) [WorldCat.org]
zum Inhalt wechseln
Communicating professionally : a how-to-do-it manual
Wird geprüft…

Communicating professionally : a how-to-do-it manual

Autor: Catherine Sheldrick Ross; Kirsti Nilsen
Verlag: Chicago : Neal-Schuman, an imprint of the American Library Association, 2013. ©2013
Serien: How-to-do-it manuals for libraries.
Ausgabe/Medienart   E-Book : Dokument : Englisch : Third editionAlle Ausgaben und Medienarten anzeigen
Zusammenfassung:
The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.
Bewertung:

(noch nicht bewertet) 0 mit Rezensionen - Verfassen Sie als Erster eine Rezension.

Themen
Ähnliche Titel

Online-Exemplar suchen

Links zu diesem Titel

Exemplar ausleihen

&AllPage.SpinnerRetrieving; Suche nach Bibliotheken, die diesen Titel besitzen ...

Details

Gattung/Form: Electronic books
Physisches Format (DLC) 2013011593
(OCoLC)827256173
Medienart: Dokument, Internetquelle
Dokumenttyp Internet-Ressource, Computerdatei
Alle Autoren: Catherine Sheldrick Ross; Kirsti Nilsen
ISBN: 9781555709297 155570929X
OCLC-Nummer: 1150791487
Beschreibung: 1 online resource.
Inhalt: Intro --
Title Page --
Copyright Page --
Dedication --
Contents --
Preface --
Acknowledgments --
Part 1: Skills --
1. Nonverbal Behavior --
1.1. Introduction to Nonverbal Behavior --
1.2. Eye Contact --
1.3. Smiling and Nodding --
1.4. Pausing --
1.5. Posture --
1.6. Physical Appearance --
1.7. Personal Space --
1.8. Vocal Qualities --
1.9. Annotated Bibliography --
2. Listening --
2.1. Goals of Effective Listening --
2.2. Active Listening --
2.3. Barriers to Listening --
2.4. Improving Listening Skills --
2.5. Annotated Bibliography --
3. Speaking --
3.1. Introduction to Speaking Skills 3.2. Acknowledgment --
3.3. Minimal Encouragers --
3.4. Open Questions versus Closed Questions --
3.5. Avoiding Premature Diagnosis --
3.6. Sense-Making Questions --
3.7. Follow-Up Questions --
3.8. Reflecting Content --
3.9. Reflecting Feeling --
3.10. Inclusion --
3.11. Closure --
3.12. Giving Instructions and Directions --
3.13. Confrontation --
3.14. Giving Feedback --
3.15. Receiving Feedback --
3.16. Offering Opinions and Suggestions --
3.17. Annotated Bibliography --
4. Writing --
4.1. Analyzing the Audience --
4.2. Choosing an Appropriate Style --
4.3. Writing with Impact 4.4. Writing Clearly and Briefly --
4.5. Organizing --
4.6. Using Inclusive and Nondiscriminatory Language --
4.7. Checking Spelling --
4.8. Avoiding Common Grammatical Errors --
4.9. Using Tables, Charts, and Graphs --
4.10. Formatting the Page --
4.11. Writing Digitally --
4.12. Editing Your Work --
4.13. Postscript: Keeping Your Reader in Mind --
4.14. Annotated Bibliography --
5. Integration: Putting It All Together --
5.1. How to Use This Chapter --
5.2. Theory and Paradigms --
5.3. Sense-Making: A Theory of Information as Communication --
5.4. Microcounseling and Microtraining 5.5. Intentionality --
5.6. The Problem of Manipulation versus Genuineness --
5.7. Tips for Practicing --
5.7.1. Practicing Verbal Skills --
5.7.2. Practicing Writing Skills --
5.8. Skill Integration --
5.9. Annotated Bibliography --
Part 2: Applications --
6. Speaking One-to-One --
6.1. Introduction to Speaking One-to-One --
6.1.1. Communicating Face-to-Face: The First 60 Seconds --
6.2. Using the Telephone and Voice Mail --
6.2.1. Answering the Telephone --
6.2.2. Voice Mail --
6.3. Interviewing --
6.3.1. What Is an Interview? --
6.3.2. Dimensions of the Interview 6.3.3. All-Purpose Interviewing Skills --
6.4. Reference Interviews --
6.4.1. The Generic Reference Interview --
6.4.2. The Secondhand Reference Interview and the Imposed Query --
6.4.3. The Research Reference Interview --
6.4.4. The Telephone Reference Interview --
6.4.5. The Virtual Reference Interview --
6.4.6. The Readers' Advisory Interview --
6.4.7. Integrating Reference Interview Skills --
6.5. The Employment Interview --
6.5.1. Conducting the Interview --
6.5.2. Being Interviewed --
6.6. Coping with Special Situations --
6.6.1. Helping People with Disabilities
Serientitel: How-to-do-it manuals for libraries.
Verfasserangabe: Catherine Sheldrick Ross & Kirsti Nilsen.

Abstract:

The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.

Rezensionen

Nutzer-Rezensionen
Suche nach GoodReads-Rezensionen
Suche nach DOGObooks-Rezensionen…

Schlagwörter

Tragen Sie als Erster Schlagwörter ein.
Anfrage bestätigen

Sie haben diesen Titel bereits angefordert. Wenn Sie trotzdem fortfahren möchten, klicken Sie auf OK.

Fenster schließen

Bitte in WorldCat einloggen 

Sie haben kein Konto? Sie können sehr einfach ein kostenloses Konto anlegen,.